Commitment to Privacy

LionHeartStoryz is committed to protecting privacy and ensuring compliance with the relevant legal frameworks. This policy describes how LionHeartStoryz complies with the Data Protection Law (DPL) of the Cayman Islands, and where applicable, the laws of jurisdictions in which we operate.

Data Collection on LionHeartStoryz Website

This statement applies to personal information collected from users by LionHeartStoryz via our website or any other digital platforms we operate. It does not apply to the practices of organizations that we do not own or control, or to people that we do not employ or oversee.

We value the importance of protecting the privacy of individual’s personal information. This statement outlines how we aim to protect your privacy, your rights concerning your personal information, and the way we collect, hold, use, and disclose personal information.

In handling your personal information, LionHeartStoryz will comply with the DPL of the Cayman Islands and any other applicable privacy laws and principles.

In jurisdictions with specific data protection laws, we will comply with such laws to the extent they apply to our services.

Consent and Notification:

We obtain explicit consent from our users for the collection and processing of their personal data. This consent is specific to various uses, including receiving marketing communications and sharing data with specified third parties. We ensure that users can easily withdraw their consent at any time. Significant changes to our privacy policy are promptly communicated to our users, ensuring continuous transparency.

What Personal Information is Collected

Personal information collected may include, but is not limited to, your name, address, telephone number, date of birth, and email address. During your interaction with our website, we may also collect information such as your IP address, browser type, and visit details.

How Personal Information is Collected

Personal information is generally collected directly from you through our website when you request information, register an account, opt-in to offers, complete surveys, or submit inquiries.

Disclosure to Third Parties

We may share your personal information with trusted third-party partners who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We also reserve the right to transfer personal information to new business entities in case of a merger, acquisition, reorganization, or sale of assets, or in the unlikely event of bankruptcy. New business entities will be required to adhere to this privacy policy. For future businesses that LionHeartStoryz may develop, particularly in children's products or parenting services, personal information will only be shared if it aligns with the purposes consented to by you.

Overseas Disclosure

Personal information may be disclosed to overseas recipients in accordance with the DPL of the Cayman Islands and any other applicable privacy laws.

Direct Marketing

By providing personal information, you consent to receiving marketing materials from us and third-party partners. You can opt-out of such communications at any time.

Security of Personal Information

We take steps to ensure that your personal information is protected from misuse, interference, loss, unauthorized access, modification, or disclosure.

Data Transfer and Security

Personal data may be transferred internationally due to our global operations. We employ robust security measures to protect data during these transfers.

Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Access and Correction

You have the right to access, rectify, or delete your personal information that we hold. Contact us using the details provided below for such requests.

Contact Us

For any inquiries regarding your personal information or to opt-out of communications, please contact our Data Protection Officer at [email protected].

Complaints Process

If you believe we have breached any privacy laws, you can make a privacy complaint to us. We will investigate and inform you of the outcome. If unsatisfied, you may refer the complaint to the relevant authority.

Data Collection for Service Provision

LionHeartStoryz lawfully collects personal information necessary for service provision, including marketing and promotional activities. Clients will be informed of our privacy policy and their agreement to the use of their personal information.

Use and Disclosure

Personal information is used to provide our services, manage client relationships, and for marketing purposes. Overseas disclosures will be made in compliance with applicable laws.

Agents, Contractors, and Third Parties

Agents, contractors, and third parties who require personal information to provide legitimate services are bound by this privacy policy.

Data Quality

We ensure that personal information is accurate, complete, and up-to-date. Clients are encouraged to inform us of any changes.

Webinar Recordings

Our webinar sessions may be recorded, potentially including participant interactions.

Access to Client Records

Client information is disclosed only with client authorization. Access to personal information is controlled and available through our administration team.

Privacy Concerns

Clients can raise any concerns regarding our handling of personal information by contacting our administration team.